We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

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Answered

iRidium Studio sub-menu font size

JoshG 4 years ago in Bugs and problems updated by Aleksandr Romanov (CTO) 4 years ago 4

Font size in iRidium Studio (x64) is very small, and can't be changed using any of the following methods:

- Via Tools>Options>Workspace

- Via Windows10 display settings

- Via Windows10 registry settings (for menu size)

I am using Windows10 on a mac via bootcamp.

Here is a screengrab:

Image 44127


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Under review

ClearTimeout

Naeem 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 1

Is it possible to reset/restart a timeout once an event happens again?
Normally I would use the ClearTimeout command but in iRidium this does not work.

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Answered

Sonos native driver vs JavaScript module

AlejandroG 4 years ago updated by Aleksandr Romanov (CTO) 4 years ago 1

I am confused about the two options for integrating Sonos in my projects. The native driver seems more robust and easy to setup and customize, but is lacking features the js module has, like browsing the library, not only the Sonos favourites.

which is the best option? A combination of the two?



Also noticed that the script detects automatically your players, and with the native driver you have to enter the IP manually. Sometimes I unplug my players and the IP changes, making the native driver unusable. Any way to solve this? 

Thanks

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Answered

Xicato integration

Romain LE CAN 4 years ago updated by Aleksandr Romanov (CTO) 4 years ago 1

Hello,

a client explain me that XICATO lights are now available on iridium but i can't find anything about it on you website or forum. can we use XICATO with I3pro or i3lite or both ? and how to do ?


regards 

0
Under review

USB WebCam

Joseanio Galdino 4 years ago in Modules updated by Vladimir Ovchinnikov (expert) 4 years ago 1

HI there! 


Is there a way to use USB camera connected to PC as a dynamic image in the iridium UI project ??

The goal is have USB device as image source,  as we have RTSP / HTTP video and image source.

If there is not way at now,  here is a suggestion / idea!

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Under review

Screen resolution on ipad air 4th gen

AlejandroG 4 years ago updated by Vladimir Ovchinnikov (expert) 4 years ago 9

The ipad air 4th gen screen resolution is stated to be 2360 x 1640. When creating a panel project of that exact resolution, the project don't fit the screen of the ipad, having a empty gap on the sides.

Any idea why this happens?

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Answered

problem with local conection cpu crestron (ios)

Jose Rodriguez 4 years ago in Tips and Tricks updated by Aleksandr Romanov (CTO) 4 years ago 2
Good morning.

We are having problems with the latest update of the ios system on both tablet and mobile.

In this case, when we try to connect locally to the processor's IP, it gives us connection failure, however, if we make the connection remotely, attacking the public address, the device connects correctly to the CPU.

Thank you.
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Under review

Iridium server NOT starting

HerrGenius 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 9

Dear all, 

During the installation of Iridium Mobile server on my raspberry PI i received following errors when I try to run the script "iridium": ERROR    CORE          project file does not exist. 

Image 43340

This file above comes from the logging directory. Anybody any ideas how to solve this issue? 

0
Answered

i3 Lite (client) for Mac OS

KolyaY 4 years ago updated by Aleksandr Romanov (CTO) 4 years ago 5

Requires i3 Lite client for Mac OS

0
Answered

Включение автообновления проекта через скрипт

evg 4 years ago updated by Tatiana Kiselyova (expert) 4 years ago 5

Добрый день!

Возможно ли через скрипты включать и выключать автообновление проекта на панели?