Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

What is "client" on virtual smart home?

Jongbum Park 8 years ago in Applications / i3 Pro updated 8 years ago 39

Now I'm following the steps delineated on

https://docs.google.com/document/d/1sLaWPbSH-PWviIjZDfyIg6PMn4hs27-88mE2JlJAEkg/edit

On the step 2.2 of Instructions, you said "start .. client".

What is the client? It was not in the folder "iRidium Pro Components" of my desktop.

0
Answered

I3 pro Hwid генерируется заново при каждой установке. Как правильно работать с АМХ контроллером?

Oleg Bubnov 8 years ago in Applications / i3 Pro updated 8 years ago 2

есть множество клиентских панелей на i3 pro. После апдейта клиента слетает старый hwid. Каждая панель должна иметь уникальный номер для связи с контроллером. Если номера дублируются, панель перестаёт работать и у других появляются проблемы. Номер задаю скриптом, привязывая его к hwid. Соответственно, после апдейта получаем новый hwid, а в скрипте остаётся старый. Как грамотно делать раздачу уникальных номеров множеству панелей? Вопрос про iOS, на андроиде не тестил

0
Answered

Ejecute iOS message from i3 pro app

Yordan Lyaskov 8 years ago in Applications / i3 Pro updated by Ekaterina (head of support) 8 years ago 1

Hello,

I want to know if it is possible ejecute a iOS message from i3 pro app.


Thanks!

0
Completed

Push-уведомления. Инструкция.

nickpanoff 8 years ago in Applications / i3 Pro updated by Ekaterina (head of support) 8 years ago 1

Добрый день!
Очень хотелось бы видеть более подробный гайд по подключению push-уведомлений. Например небольшое видео или статья со скриншотами. Имеется готовый проект с визуализацией, необходимо дополнить его уведомлениями, по всей видимости только через добавление Iridium Server к системе.
Планируется ли в ближайшее время такое?

0
Under review

auto focus on select from project overview

Kenny Stoepel 8 years ago in Applications / i3 Pro updated by Ekaterina (head of support) 8 years ago 3

When selecting an item in the project overview tree you can see I3 Pro selcts the item on screen. but the screen is reset at coordinates 0,0. the "drawing" panel should focus on the item. i had this with an item on 0,1850

0
Not a bug

i3 Pro for MacOS

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 8 years ago 8

Hi,

Our installers are testing i3 Pro for MacOS.


In fact, everything is running, and VERY fast!


One thing until now: the startup-screen is displayed not correctly. For this reason, it's very difficult to enter email+password when logging in the Emulator...


Please fix, and let's continue testing!


Thanks


Theo

Mac Start screen.png

0
Answered

Purchase of the I3 pro license

Adrian Ortega 8 years ago in Applications / i3 Pro updated by Dmitry - support (expert) 8 years ago 1

Good afternoon friends
I need your help to send me the mail with the confirmation of the purchase of an Iridium PRO license.
My server went down and I did not get the mail, please can send me the mail again.
The order number is: 56340605.

Please can you send me to these emails:
adrian@domoticaecuador.com
amortegaz@gmail.com

thanks your support

0
Not a bug

Strange things on Samsung Galaxy Note 3

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 8 years ago 4

Hi

Installer has iRidium account on website, and is using a ~ in his password.


When entering the password on a Samsung Galaxy Note 3, the password is deleted when he try to select the SYM button to enter the ~


Please fix this.


Thanks


Theo


0
Answered

drag drop items on run time

diego 8 years ago in Applications / i3 Pro updated by Ekaterina (head of support) 8 years ago 3

Is it possible to program drag & drop items on run time ? On windows, IOS or Android.

Could you send any example? I need to know the XY position of the mouse or touch.


Best regards

0
Completed

Картинка отображаемая на месте DinamicImage пока идет загрузка

AlexDr 8 years ago in Applications / i3 Pro updated by Dmitry - support (expert) 8 years ago 3

Есть ли какой-то способ показывать вместо пустого прямоугольника DinamicImage что-то вроде картинки или надписи "идет загрузка"? Не могу придумать как это можно реализовать скриптом. Встроенной функции кажется такой нет?