Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

How to authorize a emulator?

Thales Cavalcanti 7 years ago in Applications / i3 Pro updated by Matthijs Dankelman 7 years ago 6
0
Answered

как в скрипте изменить состояние кнопки с off на on

Саша Тюменцев 7 years ago in Applications / i3 Pro updated by Dmitry - support (expert) 7 years ago 1

нужно чтобы при нажатии одной кнопки другая меняла состояние или тоже самое в скрипте, при вызове функции изменить состояние кнопки.

0

button master i3 pro

feri setiawan 7 years ago in Applications / i3 Pro 0

hello how to program scene button master All On/Off in the i3 pro....


Regards

Fery

0
Answered

button master i3 pro

feri setiawan 7 years ago in Applications / i3 Pro updated 7 years ago 7

hello how to program scene button master All On/Off in the i3 pro....

0
Answered

changing projects

Thales Cavalcanti 7 years ago in Applications / i3 Pro updated 7 years ago 3

Is there any way to came back to the first start page when I am in the project aap, to change the project if I have more than one?

0
Answered

Force a trendchart autoscale?

Martin Lang 7 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 4 years ago 7

hi,


the autoscale feature in the linear trendchart is ok, but when the app is running 24/7 on

a iRidium panel, the scaling doesn't recalibrate after a while. closing and starting the app

again scales the range to the actual timewindow. but, how to force the trendchart to force a new autorange scaling? is the a JS command you can send to the item?


thx.


best regards,

martin

0
Answered

i3 Pro Project Update

damian flynn 7 years ago in Applications / i3 Pro updated by Ekaterina (head of support) 7 years ago 1

What is the correct process to update a Panel project in I3 Pro?


The process i have been using is to update my project in studio, opening the account in the cloud, and then clicking edit on the current version of the project, I drag and drop the new file in place. This updates the cloud version successfully


I can then go to the Server and click the options to update from cloud, and it will proceed to download the new code.


I have not figured out how to Push or Pull the new version to the Panels?

0
Not a bug

SIP module connection issues

miro suchanek 7 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 7 years ago 17

Hi,


we used Behnke intercom with iridium v2.2 without errors (except of audio quality). We make a updating of our system to iridium pro. But now we have a connection issues between intercom and i3 pro only on iPads (not on windows 7 based app).


After making a call from intercom and answering the call from iPad, the intercom terminate the connection (after apr. 500ms) due to missing audio codec. Calling from iPad to intercom is made without termination.


Behnke Intercom supported codecs: G.711 (uLaw), G.711 (aLaw), G.726, G.721.


What is the difference between the SIP module for iOS and Windows?


It is possible to use the old SIP module in Iridium Pro ?h


I would like to ask you for urgent solution.


Best Regards


Miro

0

Remote Debugging not working for Windows

Jackie Roos 7 years ago in Applications / i3 Pro updated 7 years ago 1

As confirmed by private ticket, remote debugging is not working for windows

Remote debugging is intended primarily for logging the control panels (tablets, phones etc.). I.e. those devices that don't have own logging. So remote logging works for panels.i3Pro on PC has its own log


This used to work in iRidium 2 and I have used a remote debugging system extensively on a live client commercial site to monitor behaviour and send emails for certain conditions etc.


Client logging in the Log only has so much room in the buffer, you have to physically watch the log and and save the logging. This is not useful and does not meet the requirements that remote debugging does -> sending ALL logging to another system that can record all logs remotely.



Please please please put it back.


Removing functionality like this is not cool. Why was it taken out?

0
Answered

i3 client for rasbperry?

Martin Lang 7 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 7 years ago 1

are there any plans on releasing a i3 pro client for the rasbperry?


like the i3 windows client.


best regards,

martin lang