Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

  1. Forum: Archive: i3 pro, iRidium Server
0
Answered

iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects

Jackie Roos 8 years ago in Applications / i3 Pro • updated by Iain Brew 8 years ago • 2

When running i3 Pro on an iPad Pro 12.0”, the iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects. In V2, this doesn’t happen


What do we need to do to stop this please



0
Under review

Access violations when adding images

Jackie Roos 8 years ago in Applications / Studio (Server editor) • updated by Iain Brew 8 years ago • 4

Hi


When running the iRidium Studio App on Windows 8, when dragging images from the gallery on to a page, quite often I will get ‘access violation’ messages. Or, the image will appear as a tiny square, then disappear.


Upgraded to 1.0.8 and the problem still exists

Image 15912

Image 15915

Image 15916


0
Answered

Sip Video Iridium v3 IOS to SIP Video Iridium v3 Windows

Ruud 8 years ago in iRidium Script • updated by Dmitry - support (expert) 8 years ago • 6

Hello,


I would like to add SIP video to my project.

such as below example project iridium.

Sip video IOS

Sip video windows


The methods I use in my project as Iridium project above

IR.AddListener(IR.EVENT_START,0,function()
{
IR.GetItem("Talking + Video").GetItem("my_camera").GetState(0).Image = "ir_camera://";
IR.GetItem("Outgoing + Video").GetItem("my_camera").GetState(0).Image = "ir_camera://";

IR.GetItem("Outgoing + Video").GetItem("Incoming_stream").GetState(0).Image = "sip_image://";
IR.GetItem("Talking + Video").GetItem("Incoming_stream").GetState(0).Image = "sip_image://";
})
function CameraStart()
{
IR.Camera(IR.CAMERA_RECORD, IR.CAMERA_FRONT, IR.CAMERA_RESOLUTION_MEDIUM);
IR.Camera(IR.CAMERA_FLIP_VERTICAL, 1);
}
I do see both ir_camera: //. but I do not see the sip_image: //. on iOS or Windows, as in the above projects. I guess I do not see a piece of script? or is there still a link underwater in SIP? How can I get this working in my project?
thanks

0
Answered

Simultanious connections to networkdevices

Theo Derks - NL (distributor) 8 years ago in General • updated 8 years ago • 2

Hi!


A customer wants to create a control center, to monitor all networkdevices in one dashboard.

With a driver token (online) or by a setting up a connection to the device and monitor these connections.


But the question is: how many connections iRidium mobile can handle?

1) by controlpanel directly to all networkdevices

2) by iRidium Server


Are there limitations ? or not?


Thanks


Theo


0
Answered

New Scheme Button...Help text

Paulo de Almeida 8 years ago in Applications / Studio (Server editor) • updated by Marco Tanis 8 years ago • 5

The new "Scheme" in Iridium Studio. How does it work ? I could not find any help Info about it.


Image 15879

0
Waiting for user's reply

iRidium Server failing to update first time with send to transfer

Jackie Roos 8 years ago in Server Solutions / Windows Server • updated by Ekaterina (head of support) 8 years ago • 3

Hi


Each time I transfer to server, says it is not required and it fails, and then I hit on update

Image 15843

,

and it updates twice

Image 15842



V1.0.8, Windows 10 64bit, server 64 bit,



Please fix so it does not fail the update when sending to transfer

0

Too much logging msg from SCRIPT

Jackie Roos 8 years ago in Server Solutions • updated 8 years ago • 1


Hi

When receiving data from a device, the logging is being truncated and I am getting the message "Too much logging msg from SCRIPT"


The data is the data received from the device that is being written to the log for debugging. Why is this being truncated by the server?


Truncating the logging makes it very difficult to debug.


Please change so that the logging is not truncated.


Image 15840

0
Answered

Переменная в доминтелл

Denis 8 years ago • updated by Dmitry - support (expert) 8 years ago • 15

Здравствуйте. Можно ли в переменных доминтелл получать другие значения , кроме true и false? Сам доминтелл дает цифровые значения до 100

0

Play a sound when an alarm occured

ibrahim yucel 8 years ago in General • 0

Hi,


I get alarm status from climate station with using Modbus TCP. There are 5 alarm points in there.

The customer wants to see warning and short sound on main page when any alarms came. How can I create a logic for these 5 alarms and how can I set a sound for playing?


Regards,

İbrahim.

0
Answered

Доступ к BAOS через интернет

Алексей Александрович Карцев 8 years ago in Products / KNX • updated by Aleksandr Romanov (CTO) 8 years ago • 3

i3pro работает с BAOS по внешнему статическому ip стабильно в Москве и области и из многих других мест (объект в Москве). Но, клиент перемещается по тем местам где он не работает (Сочи, Испания, США...). Там связи с BAOS нет, причем отображение ip камер на этом объекте в i3 работает везде. Как можно объяснить это, а лучше решить проблему? (Мысли: TTL маленький, ping большой, блокировка портов операторами...)

P.S. В Испании через прокси работает. Проблема на разных объектах



Customer support service by UserEcho