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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.
Вопрос команде технической поддержки вы можете задать, отправив приватное сообщение или email.
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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .
Спасибо вам за ваше понимание и хорошего дня.
Transfer i3 pro license to customer
I have a customer that wanted to purchase license from us, Is there a method to transfer the license to them. Also they are already singed up with iRidium and I could not use their email to invite them. When I invite them, I first get "The user is not found". Then I send Invite by email and I get "This email is already used".
Problem SIP video
Hello,
I have a problem with SIP video see image
Not a good video call with SIP video.
What's the problem. and can you fix this?
We want to do a lot of projects calling in concern with video
Thanks
Ruud
Offline Emulation
I was at a job site without internet and needed to run the emulator and could not get it to work. Is it possible to test the program using the emulator when there is no internet?
push-уведомления
Читаю мануал про push-уведомления http://dev.iridiummobile.net/Push_API#IR.SendPush
В личном кабинете не вижу кнопки "Группы". Или кабинет еще не доработан или я не туда смотрю...?
iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects
When running i3 Pro on an iPad Pro 12.0”, the
iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects. In
V2, this doesn’t happen
What do we need to do to stop this please
Access violations when adding images
Hi
When running the iRidium Studio App on Windows
8, when dragging images from the gallery on to a page, quite often I will get
‘access violation’ messages. Or, the image will appear as a tiny square, then
disappear.
Upgraded to 1.0.8 and the problem still exists
New Scheme Button...Help text
The new "Scheme" in Iridium Studio. How does it work ? I could not find any help Info about it.
Image Slider In IRidium Studio
Hi,
Hope you are doing well.
We are planning to do image sliding ( to view full 360 degree room picture ). Kindly suggest me how can we achieve this.
Cannot download project from cloud!
I upgraded my clients lisence from i2 to i3. I send invitation to i3 to my client and when i log to i3 pro I can see the project in left menu in cloud tab. When i press DOWNLOAD i3 Pro just shuts down and notting happends! Is this also new iOS related problem??
iRidium Client 32 Crashes on Windows 10 64bit
Transfer to iRidium
Press some buttons, iRidium crashes
Run iRidium64, works fine
The same has been reported with iRidium 32 bit Server on a 64Bit PC
Tested on multiple projects, not project related
Tested on 2 different PC's
Please fix ASAP
v1.0.7.19039
Сервис поддержки клиентов работает на платформе UserEcho