Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Beantwoord

button master i3 pro

feri setiawan 8 jaar geleden in Applications / i3 Pro bijgewerkt 8 jaar geleden 7

hello how to program scene button master All On/Off in the i3 pro....

0
Beantwoord

changing projects

Thales Cavalcanti 8 jaar geleden in Applications / i3 Pro bijgewerkt 8 jaar geleden 3

Is there any way to came back to the first start page when I am in the project aap, to change the project if I have more than one?

0
Beantwoord

2nd iRidium server in sleep mode?

Martin Lang 8 jaar geleden in Server Solutions bijgewerkt door anonymous 8 jaar geleden 2

hi,


in your online tutorials you're saying that a second iRidium server can be running

in "sleep-mode" to take over when the primary server goes down or is not reachable?

can you point me to the docs how to set this up?


thx!


best regards,

martin

0
Beantwoord

How to change the server path for logging and database?

Martin Lang 8 jaar geleden in Server Solutions / Linux Server bijgewerkt door Ekaterina (head of support) 8 jaar geleden 1

hi,


running iRidium server on a raspberry pi 3. How to change the path for the

logfiles and the database? The Pi is running of a sdcard, would be better for the card when

the database and the logging writes on an external storage like an usb stick or a usb-ssd-harddisc.


best regards,

martin

0
Beantwoord

Force a trendchart autoscale?

Martin Lang 8 jaar geleden in Applications / i3 Pro bijgewerkt door Aleksandr Romanov (CTO) 5 jaar geleden 7

hi,


the autoscale feature in the linear trendchart is ok, but when the app is running 24/7 on

a iRidium panel, the scaling doesn't recalibrate after a while. closing and starting the app

again scales the range to the actual timewindow. but, how to force the trendchart to force a new autorange scaling? is the a JS command you can send to the item?


thx.


best regards,

martin

0
Not a bug

Stop IR not working

Maurits Roos 8 jaar geleden in Products / AV & Custom Systems bijgewerkt door Oksana (expert) 8 jaar geleden 4

I have converted projects from i2 to i3 and stop ir in global Cache driver dose nit work in i3


I have created new project put a button it with Clobal cache drive put a command on it on hold increased the repeat count and put a stop ir on release


Stop Ir does not work can you fix please

0
Beantwoord

multitouch

evg 8 jaar geleden in iRidium Script bijgewerkt door Ekaterina (head of support) 8 jaar geleden 1

Существует ли возможность обработать мультитач на джойстике?

0
Beantwoord

i3 Pro Project Update

damian flynn 8 jaar geleden in Applications / i3 Pro bijgewerkt door Ekaterina (head of support) 8 jaar geleden 1

What is the correct process to update a Panel project in I3 Pro?


The process i have been using is to update my project in studio, opening the account in the cloud, and then clicking edit on the current version of the project, I drag and drop the new file in place. This updates the cloud version successfully


I can then go to the Server and click the options to update from cloud, and it will proceed to download the new code.


I have not figured out how to Push or Pull the new version to the Panels?

0
Beantwoord

Speech recognition with Alexa Amazon Echo Google Home

Martin Lang 8 jaar geleden bijgewerkt door Alessandro Munari 6 jaar geleden 34

hi,


are there any good solutions to combine iRidium Server with any of the new speech systems on the market? To trigger some action on iRidium for example without using a iRidium panel.


ciao

martin

0
Not a bug

SIP module connection issues

miro suchanek 8 jaar geleden in Applications / i3 Pro bijgewerkt door Aleksandr Romanov (CTO) 8 jaar geleden 17

Hi,


we used Behnke intercom with iridium v2.2 without errors (except of audio quality). We make a updating of our system to iridium pro. But now we have a connection issues between intercom and i3 pro only on iPads (not on windows 7 based app).


After making a call from intercom and answering the call from iPad, the intercom terminate the connection (after apr. 500ms) due to missing audio codec. Calling from iPad to intercom is made without termination.


Behnke Intercom supported codecs: G.711 (uLaw), G.711 (aLaw), G.726, G.721.


What is the difference between the SIP module for iOS and Windows?


It is possible to use the old SIP module in Iridium Pro ?h


I would like to ask you for urgent solution.


Best Regards


Miro