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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.

Вопрос команде технической поддержки вы можете задать, отправив приватное сообщение или email.


Подпишитесь на Историю обновлений, чтобы быть в курсе всех новостей!


Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

0
Отвечен

button master i3 pro

feri setiawan 8 лет назад в Приложения / i3 Pro обновлен 8 лет назад 7

hello how to program scene button master All On/Off in the i3 pro....

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Отвечен

changing projects

Thales Cavalcanti 8 лет назад в Приложения / i3 Pro обновлен 8 лет назад 3

Is there any way to came back to the first start page when I am in the project aap, to change the project if I have more than one?

0
Отвечен

2nd iRidium server in sleep mode?

Martin Lang 8 лет назад в Server Solutions обновлен anonymous 8 лет назад 2

hi,


in your online tutorials you're saying that a second iRidium server can be running

in "sleep-mode" to take over when the primary server goes down or is not reachable?

can you point me to the docs how to set this up?


thx!


best regards,

martin

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Отвечен

How to change the server path for logging and database?

Martin Lang 8 лет назад в Server Solutions / Linux Server обновлен Ekaterina (head of support) 8 лет назад 1

hi,


running iRidium server on a raspberry pi 3. How to change the path for the

logfiles and the database? The Pi is running of a sdcard, would be better for the card when

the database and the logging writes on an external storage like an usb stick or a usb-ssd-harddisc.


best regards,

martin

0
Отвечен

Force a trendchart autoscale?

Martin Lang 8 лет назад в Приложения / i3 Pro обновлен Aleksandr Romanov (CTO) 5 лет назад 7

hi,


the autoscale feature in the linear trendchart is ok, but when the app is running 24/7 on

a iRidium panel, the scaling doesn't recalibrate after a while. closing and starting the app

again scales the range to the actual timewindow. but, how to force the trendchart to force a new autorange scaling? is the a JS command you can send to the item?


thx.


best regards,

martin

0
Не ошибка

Stop IR not working

Maurits Roos 8 лет назад в Products / AV & Custom Systems обновлен Oksana (expert) 8 лет назад 4

I have converted projects from i2 to i3 and stop ir in global Cache driver dose nit work in i3


I have created new project put a button it with Clobal cache drive put a command on it on hold increased the repeat count and put a stop ir on release


Stop Ir does not work can you fix please

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Отвечен

multitouch

evg 8 лет назад в iRidium Script обновлен Ekaterina (head of support) 8 лет назад 1

Существует ли возможность обработать мультитач на джойстике?

0
Отвечен

i3 Pro Project Update

damian flynn 8 лет назад в Приложения / i3 Pro обновлен Ekaterina (head of support) 8 лет назад 1

What is the correct process to update a Panel project in I3 Pro?


The process i have been using is to update my project in studio, opening the account in the cloud, and then clicking edit on the current version of the project, I drag and drop the new file in place. This updates the cloud version successfully


I can then go to the Server and click the options to update from cloud, and it will proceed to download the new code.


I have not figured out how to Push or Pull the new version to the Panels?

0
Отвечен

Speech recognition with Alexa Amazon Echo Google Home

Martin Lang 8 лет назад обновлен Alessandro Munari 6 лет назад 34

hi,


are there any good solutions to combine iRidium Server with any of the new speech systems on the market? To trigger some action on iRidium for example without using a iRidium panel.


ciao

martin

0
Не ошибка

SIP module connection issues

miro suchanek 8 лет назад в Приложения / i3 Pro обновлен Aleksandr Romanov (CTO) 8 лет назад 17

Hi,


we used Behnke intercom with iridium v2.2 without errors (except of audio quality). We make a updating of our system to iridium pro. But now we have a connection issues between intercom and i3 pro only on iPads (not on windows 7 based app).


After making a call from intercom and answering the call from iPad, the intercom terminate the connection (after apr. 500ms) due to missing audio codec. Calling from iPad to intercom is made without termination.


Behnke Intercom supported codecs: G.711 (uLaw), G.711 (aLaw), G.726, G.721.


What is the difference between the SIP module for iOS and Windows?


It is possible to use the old SIP module in Iridium Pro ?h


I would like to ask you for urgent solution.


Best Regards


Miro

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