We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

Custom AV (TCP) import using csv

Wouter van der Post 6 years ago updated by Aleksandr Romanov (CTO) 6 years ago 1

Hello,


Can you tell me if it is possible to import a csv file with a large amount of ascii commands for a Custom AV (TCP) driver like we can with the Helvar driver?


And if so, what the csv definition looks like.


Thanks.

0
Declined

Debug Mode with Telnet

Mike Slattery 6 years ago in Tips and Tricks updated by Aleksandr Romanov (CTO) 6 years ago 1

It would be a lot easier to allow for debug information to be sent to a telnet server. This way we can just run PuTTy on our PC and view the log information from the panel. Sometimes I am working on systems that do not have internet. Maybe just add a Telnet enable on the Remote Debug window and we can set the IP and port to our PC. 

0
Answered

How to check if string is JSON object in i3 Pro?

TuomoHautala 6 years ago in Other updated by Aleksandr Romanov (CTO) 6 years ago 4

How to check if string is JSON object in i3 Pro?

0
Answered

Is it possible to use SIP driver in iRidium server?

TuomoHautala 6 years ago in Other updated by Aleksandr Romanov (CTO) 6 years ago 6

Hello!

In our project we have axis door station camera and it has SIP support in it.

I have set up SIP server and i can connect iRidium to it and use door camera with it.

Problem is that SIP client (i3 Pro) needs to be connected all the time to SIP server to receive calls from camera.

I have made iRidium server project and i am using SIP driver in it.

I it possible to use iRidium SIP project to communicate with iRidium server SIP driver?

0
Answered

Verifying Google Home is properly linked

Ron Verstappen 6 years ago in Bugs and problems updated by Aleksandr Romanov (CTO) 6 years ago 2

Can you explain how you verify that the accounts for Gate for Google Home and the Google Home are properly linked? Going through all the steps, it all seems to be successful but afterwards there is no indication in Google Home that it knows anything about i3.


Other vendors' interfaces (e.g., Lutron Connect) show that the accounts are connected from within the Google Home app. 

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Answered

Nest smoke alarm

Kent-G 6 years ago in Modules updated by Paulo de Almeida 6 years ago 2

any module made for controlling nest smoke alarm and info from it?

0
Under review

iRidium gate, Google Home and AMX

Ron Verstappen 6 years ago in Bugs and problems updated 6 years ago 2

Hi, I have the i3 lite server talking to AMX, Gate for Google Home and AMX in the project and the iridum linked to Google Home.


Google Home doesn't respond to anything, so please provide examples of what should work. 


I created a button for the AMX device of the gate project called "Cycle Main Scene". How should I get Google Home to invoke this? I have tried things like:

- OK Google, Cycle Main Scene

- OK Google, Tell AMX to Cycle Main Scene

- OK Google, Tell i3 to Cycle Main Scene

but none of these work. What form of command to Google Home should work?


Thanks,

Ron

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Answered

Recommendations for Smart plugs

Simon Clennell 6 years ago in Modules updated by Aleksandr Romanov (CTO) 6 years ago 3

Can anyone please recommend some i3 lite compatible smat plugs ?  I have seen these which look good but they are certified Zigbee and I don't see a Zigbee module


https://www.amazon.fr/Osram-Smart-Prise-Connect%C3%A9e-Zigbee/dp/B074PZLX2P/ref=sr_1_1_sspa?ie=UTF8&qid=1522228418&sr=8-1-spons&keywords=osram+smart+plug&psc=1

0
Answered

Read On Start

Harm Lamers 6 years ago updated by Dmitry - support (expert) 6 years ago 17

Hello,

Is it, and how, possible to easy change all Feedbacks from True to False in the server?

I want to disable it for all feedbacks.

Hope to hear from you soon.

Best wishes,

Harm

0
Answered

NEST Thermostat

Paulo de Almeida 6 years ago updated 6 years ago 3

Hi,


I am testing the NEST Thermostat under I3pro. So far its working. I have a question regarding the "log in" procedure. Do i need to log in every time through Nest Webpage to allow Iridium to control the Thermostat ? seems a bit strange.

Is there any way to have this fixed into the script?