Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

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Waiting for user's reply

i3 Pro projects running VERY slow on iPad.

TuomoHautala 8 jaar geleden in Applications / i3 Pro bijgewerkt door zied 7 jaar geleden 13

I updated one of our projects from V2 to V3 and after that it started to run VERY slow when i transferred it to i3 Pro. I am using iPad Air 2 with iOS 10.0.2.

Before update project was running just fine with i2 Control on iPad Air 2 with iOS 10.0.2.

0

SIP audio quality problems

Damian Hartin 8 jaar geleden in Applications / i3 Pro bijgewerkt door Verevkin Dmitry 7 jaar geleden 3

Hi,


I seem to be getting very poor audio quality whilst testing with the iRidium SIP client examples (and my own test projects)

I am running a standalone SIP server (Incredible PABX) and have tested with all the codecs available in the iRidium project and the various echo cancellation/noise suppression/voice activation etc...

The audio is either has massive echo/feedback or is extremely broken/jagged.

On the two iPads I'm using for testing, if I run Zioper (for example) the audio quality is pretty much perfect, so it can't be my PABX implementation.

Anyone else had similar issues? What other options do I have with iRidium?

Thanks,

Damian

0
Waiting for user's reply

Saving Project Tokens

Mike Slattery 8 jaar geleden in Applications / i3 Pro bijgewerkt door Jackie Roos 8 jaar geleden 12

I am trying to save Project Tokens, when I cycle power on the PC the Token is not being saved.

This does work on my PC when I emulate, but not on the project PC. The project PC is running Win 10 Home.


var myPassword = "1234";


temp = IR.GetVariable("Tokens.Password");
if (temp === undefined)
IR.SetVariable("Tokens.Password", myPassword);
else
myPassword = temp;


button to save new password

IR.SetVariable("Tokens.Password", myPassword);

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Where iRidium Saves

Jackie Roos 8 jaar geleden in Applications / i3 Pro 0

I just closed a project I was working on. It's file location was ../Dowson House/project/


I opened an new project to work on, file location ../Carter/


When I click on Save As, the save dialogue gives the location ../Dowson House/project. It should give the location of the project I have open now, not that of the previously opened project

Image 15490


Alternatively, click on Save, and it saves the currently project to the previous project's location, the location of the closed project.


Open a new project, AV Merge, from an entirely different location, click on save, and it also is saved to the previous project's location, the location of the closed project

Image 15491



Please change so that

- Save always saves to the selected project's location

- Save As always opens to the selected project's location

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Execute autohotkey script file

Mike Slattery 8 jaar geleden in Applications / i3 Pro bijgewerkt 8 jaar geleden 1

Autohotkey allows for executing keyboard commands and running programs. The script file has the extension .ahk. Is there any method to execute this program using IR.Eecute.?

0
Waiting for user's reply

sip in server

Benno Evers 8 jaar geleden in Applications / i3 Pro bijgewerkt 8 jaar geleden 3

Hello,


Does anybody have experience with the use of SIP client in iRidium server?

I want to use the server to notify a user of a call from a intercom. I do this by sending a command string to the music system which then plays a sound.

It looks like the sip client in server disturbs the (external) sip server. I've tested this with 2 different intercoms and sip servers. In all cases it looks like when iridium server (with an sip client) is active the communication with other sip clients (iridium clients) is getting instable.



Tested with Mobotix and Dahua.


Thanks Benno

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Enter and Exit Fullscreen using JavaScript

Mike Slattery 8 jaar geleden in Applications / i3 Pro 0

Is there a method to enter and exit Fullscreen mode in JavaScript? I can do this in the System Menu but cannot find any command to do this.

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IR.Execute

Mike Slattery 8 jaar geleden in Applications / i3 Pro bijgewerkt door Jackie Roos 8 jaar geleden 3

I am trying to use IR.Execute to run a keyboard program while in full screen mode, but the program is not showing on screen. The program is running and will block any button touch behind it. I just can't see it. The only way I can get it to show is to get out of full screen. Any suggestions?

0

Merging iRidium Server Panel Projects

Hi

The merging of Server projects was implemented:

http://support.iridiummobile.net/topics/9022-how-to-merge-server-projects/


But, if we have a panel project and matching server project, we can merge the server project, but we cannot merge the panel projects with iRidium Server:

Image 15340


The only way to do this at the moment is to re-name the iRidium Server driver in one of the panel projects, and manually drag the commands and feedback onto the other iRidium Server driver after merging. Not ideal :)


Please change so that in a panel project, iRidium Server drivers with the same name are merged when panel projects are merged.


Thanks




0
Planned

Studio merges adjacent drivers

Jackie Roos 8 jaar geleden in Applications / Studio (Server editor) bijgewerkt door Ekaterina (head of support) 8 jaar geleden 5

Question to support:

Why does the editor merge two neighbouring drivers with the same settings?This sort of behind the scenes manipulation that the installer has no control over is really frustrating.Please change the Editor so it does not merge drivers with the same settings. If an installer has two drivers with the same settings, it is done for a reason :)

Response from support

For some drivers is unacceptable to have the same settings, for example the driver to work with serial port. You can't create two driver to work with the same COM port. The same rule applies to UDP connections.

Of course, for TCP connections this rule does not apply. So you can write as an idea on the forum that the editor do not merge the two TCP drivers.


Please change the editor so that only adjacent UDP or Serial drivers are merged, and not TCP or HTTP etc.


Thanks